Received a payment demand and need to arrange repayment?
Important information for Credit Agreement Holders
If you need to contact us, you can do so by email and post (see address opposite). We don’t provide a telephone line for debtors. We believe that any account that is passed to us (and we agree to act after careful checking) requires a careful audit trail of all communications which can be provided to any external regulator or public body. We will only communicate with debtors by letter and email. We treat debtors fairly.
Where a debtor formally disputes the debt owed, we will stop formally any notices issued until the matter is resolved. Any charges we may allocate to the debtors account is as determined in their Credit Agreement, or any other agreement when the debtor incurred the debt. You will have been given notice of such charges before the account is passed to us.
Not wanting to pay is not a disputed debt.
Doing nothing can make things worse.
To arrange outstanding repayments email or write to us today
PLEASE NOTE: ALWAYS INCLUDE YOUR FULL NAME, CREDIT OR MEMBERSHIP AGREEMENT NUMBER AND NAME OF CLUB/COMPANY IN ANY COMMUNICATIONS WITH US. WE CANNOT RESPOND TO YOU UNLESS WE HAVE SUCH INFORMATION!